Customer Care

We pride ourselves on delivering the highest of customer satisfaction to ensure your shopping experience with Jokoka is truly unique and one we hope you’ll want to repeat over and over again with us.

In the unfortunate event if something should go wrong, please be rest assured we are here to help get things back on track and have your problem resolved in double-quick time.

If your order is delayed, canceled or has turned up wrong, simply let us know using one of our Customer Care contact channels by email, phone or live chat and we will deal with it straight away.

If you want help whilst using our website or app, or simply have a question, please don’t hesitate to reach out to us.

Customer Care Telephone (09:00 AM - 09:00 PM Saturday to Thursday)
600 502 038
+971 54 704 1960

Click here to Live Chat

Send us an email on [email protected]